Business hours and availability
For urgent issues such as flooding, sewage backup, or a health risk, our online enquiry form stays open 24 hours a day, every day of the year. We prioritise urgent enquiries when we reply.
Contact our drainage team
Send your details using the form and we will reply to your enquiry. We're an area-based, mobile team — request a quote online and we'll come to you.
Coverage: Area-based, serving Poole and surrounding areas
Enquiries: Use the 24/7 online enquiry form
Request a free quote
Areas we cover across Poole and Dorset
Our plumbing and drainage team covers Poole and all areas within 20 miles. This includes Bournemouth, Ferndown, Wimborne Minster, Wareham, Christchurch, Ringwood, Swanage, Verwood, and Blandford Forum. Whether you live near Poole Harbour, in coastal Bournemouth, or in rural areas near Blandford Forum, an engineer can reach you. For example, we work on homes and businesses alike, from one blocked sink to a larger drainage network.
Drainage emergency?
If you have flooding or sewage backing up, we treat it as a priority. The same goes for any drainage failure that risks your health or property. Our engineers carry pumps, jetting gear, and repair supplies for these jobs. Our online enquiry form stays open around the clock, so don't wait for things to get worse before getting in touch.
Request a CallbackWhat to tell us when you request a quote online
Including these details helps us plan the right equipment for your job:
- ✓ The type of problem you are experiencing — blocked drain, slow drainage, flooding, bad smell, or sewage backup
- ✓ Which fixtures are affected — toilet, sink, bath, shower, external drain, or manhole
- ✓ Your property type — house, flat, bungalow, or commercial premises
- ✓ Whether the issue is inside the property, outside, or both
- ✓ How long the problem has been occurring and whether it is getting worse
- ✓ Your postcode, so the engineer knows the local area before arriving
Frequently asked questions
How quickly will you respond after I get in touch?
We put urgent requests first. Since timing varies by job, we cannot promise a set arrival time, but we will discuss it with you when we reply to your enquiry.
Do you charge for quotes?
Requesting a quote online is free. For example, you tell us about the job through the enquiry form, and we explain the price before any work begins.
What areas do you cover?
We cover Poole and all locations within 20 miles. This includes Bournemouth, Ferndown, Wimborne Minster, Wareham, Christchurch, Ringwood, Swanage, Verwood, and Blandford Forum. If you are unsure whether we cover your area, send an enquiry and we will confirm.